This Privacy Policy describes how Brew & Sip (“Site”, "we", "us", or "our")—operated by JOROPO LLC—collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website powered by Wix.com (the “Services”). For purposes of this Privacy Policy, "you" and "your" means any user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

By accessing or using any of the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Site, update the “Last Updated” date, and follow any steps required by applicable law.

2. How We Collect and Use Your Personal Information

Over the past 12 months, we have collected personal information about you from various sources to provide and improve the Services, to communicate with you, to comply with legal obligations, to protect our rights, and to fulfill other legitimate interests.

2.1 Information We Collect Directly from You

We may collect information that you directly provide to us, including:

• Contact Details: Name, address, phone number, and email.

• Order Information: Name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account Information: Username, password, security questions, and other details used for account security.

• Customer Support Information: Any information you include in communications with us, such as messages sent via the Services.

Certain features of the Services may require you to provide specific information. If you choose not to provide this information, it may limit your ability to use these features.

2.2 Information We Collect about Your Usage

We automatically collect certain information about your interaction with the Services (often referred to as "Usage Data") through cookies, pixels, or similar technologies. Usage Data can include:

• IP address

• Device and browser information

• Details regarding your interaction with our Site and Services

2.3 Information We Obtain from Third Parties

We may also obtain information about you from third parties, such as:

• Vendors and Service Providers (e.g., those who help operate our Site on Wix.com, payment processors, shipping partners).

• Payment Processors who handle billing addresses, credit or debit card information, and other payment details to fulfill orders.

• Advertising and Marketing Partners who help us understand how users interact with our Services and promotions.

We treat any information obtained from third parties in accordance with this Privacy Policy.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

1. Providing Products and Services:

   • To process your payments, fulfill your orders, arrange shipping, facilitate returns, exchanges, and manage other account functionalities.

   • To maintain and administer your account.

2. Marketing and Advertising:

   • To send you marketing or promotional communications.

   • To show you relevant advertisements for our products or services.

3. Security and Fraud Prevention:

   • To detect, investigate, and address potential fraudulent, illegal, or malicious activity.

4. Communicating with You & Service Improvement:

   • To provide you with customer support, respond to your inquiries, and improve our Services.

4. Cookies

Like many websites, we use cookies and similar technologies to enhance and personalize your experience. These technologies allow us to:

• Remember your actions and preferences on the Site.

• Analyze how you use the Services to improve performance and functionality.

• Tailor our Services, products, and advertising to you.

Your browser may allow you to remove or reject cookies, but doing so may affect the functionality of the Services. Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt out of certain uses or disclosures of your information for targeted advertising.

5. How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: With vendors who perform services on our behalf (e.g., fulfillment, payment processing, customer support, data analytics).

• Business and Marketing Partners: To facilitate advertising and promotional activities.

• Consent or Instruction: When you direct us to share information or have given your consent.

• Affiliates: Within our corporate family, as needed.

• Business Transactions: In connection with a merger, sale, or transfer of assets, or in the unlikely event of bankruptcy.

• Legal and Safety: To comply with legal obligations, to enforce our terms of service, and to protect our rights or the rights of our users.

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

“Selling” or “Sharing” Personal Information

Over the preceding 12 months, we have “sold” or “shared” certain categories of personal information (e.g., name, email address, phone number, usage data) to our business and marketing partners for advertising and marketing activities, as permitted by applicable law. We do not knowingly sell or share personal information of individuals under the age of 16.

6. Third Party Websites and Links

Our Site may include links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties. Please review their policies before sharing any personal information.

7. Children’s Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe that a child has provided us with personal information, please contact us and we will promptly delete it.

8. Security and Retention of Your Information

We employ various security measures to protect your personal information. However, no system is completely impenetrable, and we cannot guarantee absolute security. We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, or enforce our agreements.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access/Know: Request details on how we collect, use, or share your information.

• Right to Delete: Ask us to delete personal information we hold about you.

• Right to Correct: Request corrections of inaccurate information we maintain about you.

• Right to Portability: Receive a copy of your information and transfer it to a third party, subject to certain conditions.

• Restriction of Processing: Ask us to stop or limit our processing of your information.

• Withdrawal of Consent: Where applicable, withdraw consent for processing your information.

• Right to Appeal: If we deny your request, you may have the right to appeal our decision.

We do not discriminate against users who exercise these rights. To submit a request, please contact us using the details below. We may require you to verify your identity before responding to your request.

10. Complaints

If you have concerns about how we process your personal information, you may contact us using the information below. If you are unsatisfied with our response, you may have the right to escalate your complaint to a relevant data protection authority in your jurisdiction.

11. International Users

Your personal information may be stored or processed in countries other than your own. When we transfer personal information from Europe to other regions, we rely on recognized transfer mechanisms (e.g., Standard Contractual Clauses) to ensure your data is protected.

12. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any rights you may have, please contact us:

• Store Name: Brew & Sip

• Company Name: JOROPO LLC

• Email: info@brewxs.com

• Phone: +1 814-843-1858

• Address: 14640 Bull Run Road #123, Miami Lakes, FL 33014, United States

We appreciate your trust and thank you for choosing Brew & Sip for your mugs, cups, and household essentials!